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Professional Web Services, Inc.
IT's Key Role In eBusiness

By: James A. Warholic

Internet Marketing Services

Ethical and security concerns arise that need to be handled immediately instead of pushing it off to Human Resources.

An area related to eBusiness ethics is the handling of information that IT comes in contact with on a regular basis. Issues arise quickly with-in an organization where the appropriate action needs to occur immediately when it comes to ethics or security of data related to privacy. Employees do not have the luxury of waiting to speak with Human Resources. See story A Question Of Ethics, Information Week, 2/19/01

Information Technology people are at the very core of the data that is key to our lives and as such it is extremely important that management realize this and have an ethics policy which includes more than a one hour training session. It needs to be a way of life for a company.

In addition, it is a good idea to have a checks and balances system in place. There have been instances in which employees have had access to private information collection in which the data was sold in the market place. See stories on Out-Law.com.

Companies need to incorporate tighter controls with-in their own organization. For instance, with memory sticks available to anyone, an unethical employee could copy the information on a memory stick, CD, or DVD and walk right out the door with out anyone knowing. Or, they could send an E-mail with a list of names or private information. Imagine all the mortgage, banking, and broker companies that have key data on individuals such as social security numbers, names and addresses, drivers license numbers, credit card numbers, and bank accounts. Think how easily information could fall into the wrong hands.

So, no matter what the size of your company, implement a standard of ethics that is more than one hour long. Make it a way of life!

Professional Web Services, Inc. Internet Marketing and Online Advertising